Sales and Refunds

Returns should be accompanied with the original receipt of purchase.

Returns made within 14 days of receiving your order will receive 100% refund. Returns within 30 days receive 50% refund. Refunds for returns made more than 30 days will be reviewed on a case by case basis.

Hypoband, USB charger, USB cable, manuals and gift box are all to be included in the return. All parts are to be returned in good working order to qualify for a refund. Incomplete returns will not be reviewed for refund.

Please use a tracked and signed for postage service for your return to our returns address: HypoBand UK, 35 Rectory Road, Crumlin, Newport, Gwent, NP11 5EA.

It will take 14 working days to review and process your refund.